Order & Shipping
FAQ
Fulfillment & Processing
Where are orders fulfilled from?
Every Taranirvana garment is fulfilled exclusively from our Powell, Ohio Atelier. We do not engage in third-party drop-shipping — this ensures that the technical integrity of the SpiroTex™ architecture is preserved from our laboratory to your hands.
What happens before my order ships?
Each piece is subjected to our strict exfiltration protocol before dispatch:
- 12-Point Human Audit — inspection of structural seams, filament continuity, and microgeometry
- Atmospheric Preparation — hand-steaming and precision folding for dimensional stability
- Silver Architecture Box — final sealing within our signature protective enclosure
When will my order be processed?
Orders placed before 2:00 PM EST are processed same-day.
Orders placed after 2:00 PM EST begin processing the next business day (Monday through Friday, excluding US federal holidays).
Shipping
What are the domestic shipping options?
Taranirvana Members receive complimentary Standard Shipping on all domestic orders. Standard delivery is 2–4 business days following Atelier departure. Priority transit options are available at checkout for time-sensitive requirements.
Do you ship internationally?
Yes. International exfiltrations are facilitated directly through our global courier network.
Please note:
- All applicable import taxes, VAT, or local duties are the recipient's responsibility.
- Packages cannot be undervalued or marked as gifts, as required by US and international trade law.
How do I track my order?
You will receive a unique tracking credential from concierge@taranirvana.world the moment your package is transferred to our carrier partners.
My package is lost or arrived damaged — what should I do?
Contact concierge@taranirvana.world if your package arrives damaged or does not arrive within 10 business days of dispatch. We will initiate a carrier investigation and, if confirmed, arrange a replacement or refund. Please note that Taranirvana is not responsible for packages confirmed as delivered to the address provided at checkout.
Orders & Modifications
Can I modify my order after placing it?
Modifications are only possible within 2 hours of purchase, before the Atelier audit phase begins. For urgent changes, email concierge@taranirvana.world immediately.
Get in touch
Have questions about your order, or a general enquiry?
